FAQ

iKids U offers a comprehensive after-school program with a variety of enrichment options that goes well beyond academics. Our program focuses on the growth and development of children in a safe and engaging environment. Choose the number of days, which days, and the type of activity you want for your child! Mix-and-match as you like! Ready to empower your child with iKids U? Enroll now and discover the transformative impact firsthand! For more information, call us at 888.824.4885. Don’t miss out on this extraordinary opportunity!

You can contact us at our mainline number, 888.824.4885. Our system prompt will guide you to the right department based on your needs.

You can find a list of the schools we operate in on our website: Browse Schools.

To request iKids U at your child’s school, please fill out the interest form found here.

We offer scholarships through Workforce Solution Child Care Subsidies. To apply, please visit Workforce Solutions Child Care Subsidies.

Our staff members have at least 6 months of experience working with children or have taken pre-service training in child development and behavior. They receive training in various areas, including safety, emergency preparedness, and more. Our staff-to-student ratios exceed state requirements at a low 12:1 ratio.

Yes, your child can participate in both enrichment and 1:1 lessons in the same day. Enrichment and 1:1 lessons have separate costs.

Unfortunately, we can’t alternate weeks. We recommend signing up for a different class in the new semester to enjoy both.

We require at least 48 hours to process your registration (up to a week for a second payor) to ensure your child’s information is ready for our on-site teams.

We are a full-year program, so you must register for both the Fall and Spring semesters. However, you can choose different options for each semester.

We follow CDC guidelines for Covid and school requirements. Staff may wear masks while working with children indoors. Our policies are subject to change to align with CDC recommendations. Please keep your child home if they have a fever above 100 degrees.

There may be coupon codes available seasonally. Additionally, administrative fees for unnotified absences and processing fees for late or denied payments may apply. Late pick-up fees also apply after a 10-minute grace period. A 2.5% fee will apply for payments processed via credit card.

We don’t generally offer trials, but we encourage parents to register for the days they need care. We offer part-time and full-time options for a smooth transition into our program.

As a licensed program, we can’t allow adults that have not been background-checked in to the classroom. We can offer verbal reports and share photos with your written permission through our parent portal, and also send regular newsletters to our enrolled families.

We do not offer refunds after payment is processed, but unused portions are credited for the next year or additional program options. For this reason, we offer convenient monthly installments. A withdrawal fee may apply, so check with your local operator for details.